Technology news

Zomato and Swiggy back after brief outage

Zomato and Swiggy have stopped working for users across India.

STRONG POINTS

  • Zomato and Swiggy were back after a brief outage.
  • Users cannot refresh the feed and order food.
  • Swiggy only crashed for a few seconds and Zomato seems to be working just fine for users as well.

Food delivery apps Zomato and Swiggy were down for users across India. Users were unable to refresh the feed and order food. Several users reported that they were greeted with “Something went wrong. Please try again later” when trying to access the Zomato app. A technical issue caused by Amazon Web Services reportedly crashed both apps.

Swiggy only crashed for a few seconds and Zomato seems to be working just fine for users as well. However, this gave users a hard time as it did not work. A user wrote that his order was on the way when the app crashed and he was no longer able to track his order.

Another user wrote that he was unable to order food a few days after switching to Zomato’s subscription plan. Like several other users, he was unable to access the food menu. Zomato and Swiggy responded to user complaints saying they were looking into the “temporary issue”. Acknowledging the issue, Swiggy said, “We are currently unable to process your request as we are experiencing technical constraints. Don’t worry, our best minds are on it and we’ll be up and running soon. Zomato also said he was working on the “technical issue”. “We are facing a temporary glitch. Rest assured our team is working on it and we will be up and running soon, the company said.

According to downdetector, Zomato and Swiggy ran into trouble around 1:48 p.m. It was the time when the maximum number of users ordered lunch.

This is a developing story.

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